FAQ's
Q: What form of payment do you accept?
A: Zelle, Venmo, Debit/Credit, Cash App and Cash.
Q: Do you provide the location?
A: Unfortunately, we do not provide locations. Pool rentals are available on. Use our discount code on PEERSPACE and SWIMPLY.
Q: Where do you deliver?
A: We deliver to all of San Diego county and surrounding areas.
Q: What is the delivery fee?
A: The delivery fee is based on exact location. Delivery fees start at $15.
Q: Can I rent the floating tray without purchasing food?
A: Yes. We offer the option to only rent our floating trays. We have specific elections available for individual rentals.
Q: Will the food be include with a tray rental?
A: No. Food and tray rentals are purchased separately.
Q: Will each person need their own tray?
A: No. However, specific sizes can only serve up to 2-3 people. Please be mindful of how many people your desired tray can serve. Information is provided when ordering.
Q: Do you require a deposit?
A: Yes. All reservations require a 50% non-refundable deposit. The deposit will go towards your experience.
Q: How long is the Floating Brunch experience?
A: The pricing for each tray rental includes 2 hours. Additional time can be added on as needed.
Q: When making a reservation for a large party, is everyone allowed to book their own reservation?
A: No. Everyone in your party must book under one reservation.
FBSD IMPORTANT INFO:
*AFFILIATION DISCLAIMER: FLOATING BRUNCH SD IS NOT AFFILIATED WITH ANY OTHER FLOATING BRUNCH COMPANY.
*HOTEL USAGE: WE DO NOT GIVE PERMISSION FOR OUR SERVICES TO BE USED AT HOTELS. PLEASE CONFIRM WITH THE HOTEL IF THIS SERVICE IS ALLOWED PRIOR TO BOOKING WITH US. WE ARE NOT RESPONSIBLE FOR DENIED ACCESS TO HOTEL POOLS.
*RESERVATION CONFIRMATION: ENSURE THAT YOUR AIRBNB OR HOTEL POOL IS OPEN FOR YOUR RESERVATION TIME.
*PUNCTUALITY: CUSTOMERS MUST BE AT THE SETUP LOCATION 10 MINUTES PRIOR TO THEIR RESERVATION TIME.
*PUNCTUALITY POLICY: IF YOU ARE MORE THAN 15 MINUTES LATE, WE WILL HAVE NO CHOICE BUT TO MOVE ONTO THE NEXT CUSTOMER. WE VALUE EVERYONE’S TIME.
*PARKING RESPONSIBILITY: CUSTOMERS ARE RESPONSIBLE FOR ALL PARKING FEES.
*DELIVERY FEE: DELIVERY FEE STARTS AT $15.
*SALES POLICY: ALL SALES ARE FINAL.
*POOL RENTALS: FOR POOL RENTALS, PLEASE VISIT THE MENTIONED BOOKING SITES TO FIND YOUR MOST DESIRED LOCATION.
*DEPOSIT REQUIREMENT: A DEPOSIT OF 50% OF THE SERVICE IS DUE UPON BOOKING THE SD FLOATING BRUNCH EXPERINCE. THE REMAINING BALANCE IS DUE ON THE DAY OF THE EXPERIENCE BEFORE SET UP.